Refunds & Exchanges

We stand behind all of our hand crafted products and inspect all items to insure high quality. Due to the products being custom and personalized, we do not accept returns or exchanges. Please make sure that any artwork or personalized information that you submit with your order is free of errors.

Shipping & Turnaround

During normal times you will receive your order within 7-10 days from the payment being processed. We will notify you of tracking information once your order has shipped and you may track your order status at any time by visiting Please be aware that during holiday times that shipping may take longer than normal.

If you have any further questions, please reach out to us at